And that took some work. And as we dived into that, we realized some of the issues with the fundamentals.
We could do a bunch of superficial things to address what you're talking about, but we need the changes to last,
and that means going really, really deep and paying attention to what we started 13 years ago and really questioning
how the system works and how the framework works and what is needed for the world today, given how quickly everything is moving and how people are using it. So,
we are working as quickly as we can, but quickness will not get the job done.
It's focus, it's prioritization, it's understanding the fundamentals of the network and building a framework that scales and that is resilient to change, and
being open about where we are and being transparent about where are so that we can continue to earn trust. So,
I'm proud of all the frameworks that we've put in place. I'm proud of our direction.
We obviously can move faster, but that required just stopping a bunch of stupid stuff we were doing in the past.
All right. Well, I suspect there are many people here who, if given the chance,
would love to help you on this change-making agenda you're on,
and I don't know if Whitney — Jack, thank you for coming here and speaking so openly. It took courage.
I really appreciate what you said, and good luck with your mission.
Thank you so much. Thanks for having me. Thank you.